General conditions of access and use of the services

This document establishes the general conditions of access and use of the web site that the company Experiencia Natural SL with CIF B32488199 and fiscal address in the street Cabeza de Manzaneda 17 of Ourense, offers to the users of Internet who are older of legal age (+18).

The purpose of this website is to sell Cannabis collectible seeds, horticulture products and paraphernalia available to interested parties. This General Conditions regulate our uses and sales relationship, both in person at the store and at a distance through Internet, between Experiencia Natural SL and the user or customer, in accordance with the legal stipulations, specifically the following:

  • Law 7/1998, of 13 April 1998, on Contractual General Conditions
  • Law 3/2014, of 27 March, amending the consolidated text of the General Law for the Defence of Consumers and Users
  • Law Orgánica 15/1999, of December 13, 1999, of Personal Data Protection
  • Law 7/1996, of 15 January 1996, on Retail Trade Order
  • Law 34/2002 of July 11, 2002, on Information Society Services and ECommerce.

All the information indicated on this website in the detailed products descriptions or any other texts are for purely informative purposes and may only be used in a practical manner when it is permitted by law.

The use of this website, the services and contents it provides implies and manifests your express adherence and acceptance of the terms contained in these general conditions. Experiencia Natural SL reserves the right to modify these conditions without prior notice.

The users of this website declare that they are of legal age and have all the necessary legal capacity to adhere to these general conditions and accept them without reservation. They also undertake to provide truthful and up-to-date information on the data provided in forms, orders or any other use of this website. You are also responsible for your account password, which you must protect and not disclose to any third party.

All the responsibilities derived from the breach of these conditions or of the effective legality are the responsibility of the visitor and/or buyer, since Natural Experience declines all responsibility.

All the texts of this website are original and property of Experiencia Natural, it is not allowed the copy, reproduction or any total or partial use of any of them in any case. The images are also the property of the different brands represented by Experiencia Natural and may not be used by anyone else unless they have express permission from the brand in question.

Experiencia Natural also does not allow to link contents of this website that partially or totally show contents of this website in others, this includes deep links, use of images and frames, as well as any other technology that allows the viewing of elements of this website from others. Permitted links are those that lead unambiguously to viewing the content on the website owner of the same URL

Likewise, this website is not responsible for the links it receives, and these are not indicators of express collaboration, since anyone can link to any content of a website.

This website reserves the right to make changes, inclusions and deletions in the contents and services offered to users without prior notice and unilaterally.  This website reserves the right to modify these general conditions at any time. Any modification or inclusion made is subject to these general conditions.

By accepting these conditions, the customer approves to receive all invoices in digital format, being able to access them in his customer account and receiving them in his email.

How to make a claim?

In the event of a package in bad condition, you must immediately report it to the courier, since they are the ones responsible for paying for the material in bad condition. We cannot do anything if you do not give the order when you receive the package. In urgent transport the easiest thing is to communicate it directly to the courier, not to accept the shipment and thus they automatically send us a return, likewise we ask you to send us a photo of the package at the moment of the non-acceptance of the same one, to see the bad state. By Post Mail in case of defective package, take a picture and let them return to us, submit a claim and send us a copy by email to pedidos[at] attaching explanation of what happened. We will proceed with the claim to send a new shipment upon receipt of the previous one returned.

In case of receiving any broken seeds, which is not usual, you must send us photos of them, return them and send us a letter together with the photos explaining the subject, the email address to send the letter is the same as the previous paragraph.

Warranties, returns and exchanges

According to the Royal Legislative Decree 1/2007 of 16 November, will have a 2 years guarantee in those products of durable nature, which are not likely to expire. In those products that have an expiry date or a preferential consumption, the guarantee will be effective until the date indicated, with a maximum of 2 years from the day of purchase. After the first 1 month up to 2 years of warranty it will be necessary to carry out an expert appraisal of the product to verify that the fault is of origin and not due to misuse. The warranty does not cover products damaged due to knocks, misuse or improper handling, as well as materials worn from normal use. If replacement of the product is necessary, the product will not extend the warranty, but will assume the same terms as the first product delivered. The customer may make use of it by contacting the establishment of Experiencia Natural SL, or after-sales service via email to pedidos[at] or points established by the supplier itself. If you have any questions, please contact our customer service at +34988222327.

Claims and returns will be processed in a personalized way, send us an email at pedidos[at], you must write your order reference and all the necessary detailed indications on your case. Each case will be reviewed to offer the most appropriate solution, which you will also communicate by email. Shipping costs of returning products to Experiencia Natural SL are going on the customer's side unless we've made a mistake, in that case we pay all the sipping costs.

In case of return of an order without a reason you must know that you have 15 days to make it happen, you can do it in the email pedidos[arroba] or responding any of the emails that we sent to you. Once the return is communicated and accepted you must send us your order in perfect condition, without use and with the products sealed.

How can I get a refund?

Once your return has been received by us and we have checked its perfect condition we proceed to refund the full amount of your order within a period of about 3 working days. The refund is paid in the same payment method that you used.

Legislation and jurisdiction

The present general conditions will be interpreted in accordance with the spanish legislation in force on the subject, which will be applied subsidiarily in everything that has not been foreseen in the same. (Basically Law 34/2002 of 11 July on information services and ecommerce). We communicate the general data of this website:

Legal Name : Experiencia Natural SL

NIF : B32488199

Domain name :

Address : C/ Manzaneda 17. 32005 Ourense

E-mail :

Telephone : (+34) 988 222 327

Products legislation

The importing, possession and traffic of hemp seeds is not subject to regulation according to the Single Convention on Narcotic Drugs signed in Vienna in 1961, which expressly excludes the seeds of the cannabis plant from the narcotic substances subject to international oversight.

"By marijuana it is understood the summaries, flowered or with fruit, of the plant of the marijuana with exception of the seed and the sheets not united to the summaries of which the resin has not been extracted, whatever the name with which they are designated".

The cultivation of cannabis may be subject to administrative and criminal penalties (Article 25.1 of the Organic Law for the Protection of Public Safety and Article 368 of the Criminal Code).

Cannabis seeds sold in Experiencia Natural are not listed in the European Community catalogue, so it is forbidden to germinate them.

We send all the seeds with the restriction that they are not used against the law for you or by third parties, Experiencia Natural SL does not propose to induce anyone to act against the law. With this we explicitly point out that anyone who buys our seeds is responsible for their future actions. The descriptions of these seeds and other products for sale on this website are taken from companies and specialized books written in countries where the law does not prohibit the use of certain psychoactive substances (such as Spain), this means that the fact that some descriptions make allusions to their effects after consumption in NO EVENT means that you can consume them, is mere information since these products are sold only for collection and preservation. If they are used for human consumption it will always be under the sole responsibility of the purchaser and on this fact Experiencia Natural SL declines all possible responsibility.

Unfortunately, the regulation and export of marijuana seeds often varies from country to country. For this reason, we strongly advise you to ask for information about the regulations that apply in your country and to comply with them. Experiencia Natural SL only sells products that are legal in Spain. However, in some countries some of these products may be illegal. Experiencia Natural SL does not want to break any laws of any country. The policy is not to ship a product to a country where it is illegal or offensive. However, it is impossible for us to keep up to date with the status of legislation in many countries. This means that Experiencia Natural SL assumes no responsibility whatsoever. Therefore, the customer is asked to check whether the products are legal in his country. The customer is solely responsible for the consequences of placing an order for a product that is not legal in the country of destination. All legality issues, including undeliverable shipments and customs are the responsibility of the buyer. If you are in doubt, you should consult an attorney.

With regard to CBD products, AECOSAN published on its website an information note on the use of cannabis and cannabinoids as food, where it confirms that sale of CBD as food is not allowed. For this reason this website does not have for sale any product with CBD that is intended for human consumption, all products on sale at Experiencia Natural are for external use and/or cosmetic.

All texts appearing on this website are original and based on information from manufacturers or public online sources. No copying or reproduction of all or any part of them is permitted, all texts are registered with Safecreative under license.

Liability disclaimer

When placing the order, all responsibilities regarding the shipping and legality of the order are accepted. Al products in Experiencia Natural are legal in Spain, if you're in doubt, consult an attorney. Products that are illegal in the customer's country should not be ordered. The company will not answer questions about legal issues. We make no claims about the legal status of the products we sell. Products sold should not be abused in any way. You should not place an order if you are a minor. By purchasing these products, you agree to all of the terms of this disclaimer. Experiencia Natural SL does not advocate for the violation of any law.

Experiencia Natural is not responsible for the information and content stored, but not limited to, in forums, chat rooms, blog generators, comments, social media or any other means that third parties are allow to publish content independently on the Experiencia Natural website. In any case, and in compliance with the LSSI-CE articles 11 and 16 , Experiencia Natural is at the disposal of all users, authorities and security forces, to actively facilitate the removal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, third parties rights and public order. To do so, you can send notification from our contact page and we will proceed to review and, if necessary, remove the content.


Experiencia Natural SL reserves the right to take any civil or criminal action it deems appropriate for the improper use of its website and its contents or for any breach of these conditions.

The relationship between the user and the provider is ruled by current regulations and aplicación in the spanish territory. In the case that any inconvenience arise, the parties involved may submit their conflicts to arbitration or resort to the ordinary jurisdiction, in compliance with the rules on jurisdiction and competence in this respect. The city of Ourense is the tax domicile for any civil or criminal action of Experiencia Natural SL.

If you do not agree with the products or services contracted and you are a customer from the European Union, except from Spain, you can go to the following link to make the appropriate claim:

Consent for communications

As a user when you register and share your contact details with us you are agreeing that we can contact you for any type of commercial, customer service and management of your orders communication. You can revoke this consent at any time using the means of your choice, preferably by email or whatsapp so that it is recorded.

In compliance with the requirements of article 21 of LSSI-CE:

  • We will not use email, WhatsApp or telephone to send advertising or promotional communications if you haven't given your express consent to do so or have not previously requested it.
  • We may send occasional communications referring to products or services similar to those you have previously requested.
  • We offer the recipient the possibility to object to the processing of their data for commercial purposes, easily and free of charge.

Other terms and conditions pages on this website