Warranties and coverages

Posted By: Experiencia Natural In: Terms On: sábado, septiembre 20, 2014 Comment: 18 Hit: 23669

These general conditions and guarantees are obligatory to know and comply with in order to use this website and/or buy from it. What to do if you have any problems with us, consult our policies and general conditions of use and sale.

General conditions of access and use of the services

This document establishes the general conditions of access and use of the web site https://www.semillas-de-marihuana.com that the company Experiencia Natural SL with CIF B32488199 and fiscal address in the street Cabeza de Manzaneda 17 of Ourense, offers to the users of Internet who are older of legal age (+18).

The purpose of this website is to sell Cannabis collectible seeds, gardening products and paraphernalia available to interested parties. This General Conditions regulate our uses and sales relationship, both in person at the store and at a distance through Internet, between Experiencia Natural SL and the user or customer, in accordance with the legal stipulations, specifically the following:

  • Law 7/1998, of 13 April 1998, on Contractual General Conditions
  • Law 3/2014, of 27 March, amending the consolidated text of the General Law for the Defence of Consumers and Users
  • Law Orgánica 15/1999, of December 13, 1999, of Personal Data Protection
  • Law 7/1996, of 15 January 1996, on Retail Trade Order
  • Law 34/2002 of July 11, 2002, on Information Society Services and ECommerce.

All the information indicated on this website in the detailed products descriptions or any other texts are for purely informative purposes and may only be used in a practical manner when it is permitted by law.

The use of this website, the services and contents it provides implies and manifests your express adherence and acceptance of the terms contained in these general conditions. Experiencia Natural SL reserves the right to modify these conditions without prior notice.

The users of this website declare that they are of legal age and have all the necessary legal capacity to adhere to these general conditions and accept them without reservation. They also undertake to provide truthful and up-to-date information on the data provided in forms, orders or any other use of this website. You are also responsible for your account password, which you must protect and not disclose to any third party.

All the responsibilities derived from the breach of these conditions or of the effective legality are the responsibility of the visitor and/or buyer, since Natural Experience declines all responsibility.

All the texts of this website are original and property of Experiencia Natural, it is not allowed the copy, reproduction or any total or partial use of any of them in any case. The images are also the property of the different brands represented by Experiencia Natural and may not be used by anyone else unless they have express permission from the brand in question.

Experiencia Natural also does not allow to link contents of this website that partially or totally show contents of this website in others, this includes deep links, use of images and frames, as well as any other technology that allows the viewing of elements of this website from others. Permitted links are those that lead unambiguously to viewing the content on the website owner of the same URL https://www.semillas-de-marihuana.com

Likewise, this website is not responsible for the links it receives, and these are not indicators of express collaboration, since anyone can link to any content of a website.

This website reserves the right to make changes, inclusions and deletions in the contents and services offered to users without prior notice and unilaterally.  This website reserves the right to modify these general conditions at any time. Any modification or inclusion made is subject to these general conditions.

Prices

All the products we sell are priced in Euros and include VAT (Value Added Tax). Conversions into other currencies are offered for information purposes, although the currency of the shop will always be the Euro.

Personal data protection

In compliance with the provisions of Organic Law 15/1999, of December 13, 1999, on the  Personal Data Protection, Experiencia Natural Grow Shop informs its customers that any personal data provided will be included in an automated file of personal data, created and maintained under the responsibility of Experiencia Natural Grow Shop. The data is hosted on servers located in Spain.

The purpose of this file is to facilitate the processing of orders and, only if the customer expressly requests it, to send our commercial offers on products and services that may be of interest to our customers.

Experiencia Natural Grow Shop guarantees the security and confidentiality of the data provided. In this way, it undertakes to comply with its obligation of secrecy of personal data and its duty to keep them and take all necessary measures to prevent their alteration, loss, processing or unauthorized use. Therefore, all information about our customers will not be used for commercial purposes nor will it be transferred or sold to third parties.

Customers may at any time exercise their rights of access, rectification, cancellation and opposition by writing to our email address pedidos[at]semillas-de-marihuana.com or by writing to Experiencia Natural Grow Shop, C/Cabeza de Manzaneda, 17. 32005 Ourense

Legislation and jurisdiction

The present general conditions will be interpreted in accordance with the spanish legislation in force on the subject, which will be applied subsidiarily in everything that has not been foreseen in the same. (Basically Law 34/2002 of 11 July on information services and ecommerce). We communicate the general data of this website:

Legal Name : Experiencia Natural SL

NIF : B32488199

Domain name : www.semillas-de-marihuana.com

Address : C/ Manzaneda 17. 32005 Ourense

E-mail : pedidos@semillas-de-marihuana.com

Telephone : (+34) 988 222 327

 

How to make a claim?

In the event of a package in bad condition, you must immediately report it to the courier, since they are the ones responsible for paying for the material in bad condition. We cannot do anything if you do not give the order when you receive the package. In urgent transport the easiest thing is to communicate it directly to the courier, not to accept the shipment and thus they automatically send us a return, likewise we ask you to send us a photo of the package at the moment of the non-acceptance of the same one, to see the bad state. By Post Mail in case of defective package, take a picture and let them return to us, submit a claim and send us a copy by email to pedidos[at]semillas-de-marihuana.com attaching explanation of what happened. We will proceed with the claim to send a new shipment upon receipt of the previous one returned.

In case of receiving any broken seeds, which is not usual, you must send us photos of them, return them and send us a letter together with the photos explaining the subject, the email address to send the letter is the same as the previous paragraph.

Warranties, returns and exchanges

All products offered on our website enjoy the commercial manufacturer warranty. Experiencia Natural SL has an post-sales service, while the warranty of the product is in force, the customer could make use of the same going to Experiencia Natural SL establishment, or to the after-sales service through email to pedidos[at]semillas-de-marihuana.com or to the points established by the own supplier. In case of having any type of doubt you can call us anytime to +34988222327 or reach to us by email in pedidos[at]semillas-de-marihuana.com

It is forbidden to germinate the seeds, they are sold as a collector's item, the seeds can only germinate within the protection of the law, Experiencia Natural SL declines all responsibilities to the buyer . Our stock of seeds is renewed quickly and constantly, the seedbanks make periodic tests, although as it is a living product, it is impossible for Experiencia Natural SL to give guarantees on their germination power. We have the best storage conditions according to the specific seedbank and our own experience. Nor the seeds aren’t intended for human consumption.

The complaints and returns will be processed in a personalized way in our email pedidos[at]semillas-de-marihuana.com, it is mandatory to receive your order reference with your letter. Each case will be reviewed to offer the most appropriate solution, which will also be communicated to you by email. Forwarding costs not related to Experiencia Natural SL will incur another shipping cost of 5€ and 5€ for handling. Refunds will be made using the same method of payment used to purchase your order and will be free of charge. The orders of seeds that are received returned will be kept during the term of 1 month, each client will be notified by email of the reception of his returned order in the same day, and will have that term of 1 month to answer to the email and solve the incidence, once passed that month the order will be destroyed, not remaining already the possibility of reshipment or of refund.

Payments

Debit or credit cards, VISA and MASTERCARD

All card transactions on this website involve the transmisión of personal and bank details, which are always carried out using a secure environment provided by our bank. In this case it is a server based on SSL security (Secure Sockets Layer). Thanks to it the información that you transmit to the bank travels encrypted through the network. Experiencia Natural SL never has the possibility to view or save any payment data.

When paying with a VISA or MASTERCARD, the following information is always available: the card number, the expiry date, and a security code that matches the three last digits of the number printed in italics on the back of your VISA or MASTERCARD, to offer you more guaranties about the security of the transaction.

If you have detected an unauthorized use and the amount of a purchase has been charged fraudulently or improperly using your card, it is the user's duty to contact your bank to cancel its use, if a purchase has been made on this website should call us promptly at +34988222327, to cancel it and cancel its shipment. After it, the card holder can demand the cancellation of the charge to the bank. We can also make the refund although it is usually better to do all the paperwork for your bank.

If finally the purchase had actually been made by the cardholder and the requirement of chargeback was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would have unduly demanded the anulación of the corresponding position, the person will be liable to Experiencia Natural SL for compensation of the costs and damages caused as a result of that cancellation.

Bank Wire

By selecting bank transfer and sending your order you will receive on screen and by email, along with the confirmación of your order, our bank details.

When making the transfer you must indicate the order reference in the concept, as well as your name and surname, you can also send us the receipt to our email pedidos[at]semillas-de-marihuana.com and sometimes we can speed up the process somewhat (not always, as we must wait for the transfer to be effective in our bank).

Payment must be made in EUROS and all bank and exchange commissions are your responsibility.

In the case of bank transfers sent from outside España, you must always inform your bank that you want to take care of both the commissions at source, as well as those bank commissions, exchange commissions and any charges for sending the amount. This is the only way to ensure that we receive the correct amount to send your order.

Cash on delivery

We also offer, for Spain and Portugal, the possibility of paying for the order upon receipt, with a cash on delivery payment. The C.O.D. payment option has no surcharge for service or commission, we assume the entire expense of the carrier for your convenience.

Bitcoins

The payment by digital currency is carried out by an external entity specialized in this type of payment, using secure technology offers a payment gateway for Bitcoins, from where you can pay your order following the instructions on screen. It is very important to indicate your order number in the appropriate box, as well as to pay all the commissions to receive the exact amount of your order. The change is checked at the time and date of receipt of the bitcoins, which is public and perfectly checked by anyone, in case of doubt we take the most favorable change to Experiencia Natural SL. Any amount that does not cover the amount of the order must be completed for the shipment of your order.

Money orders

We also offer the possibility to pay with a money order, either postal or RIA. We cannot accept any other kind of money order. See our payments page for more detailed information.

We do not accept checks or any other payment methods not listed on this website.

Shipping conditions

In Experiencia Natural SL we promise to deliver your order within 24/48 hours, starting from the day where the order is sent. See our shipping page for more detailed information.

The availability of the products offered by Experiencia Natural SL may vary depending on customer demand. We check and update the stock periodically, however, it is possible that the product requested by the customer may be sold out. In this case we will contact you as soon as possible to let you know if we can get it again soon or not and you will choose the option that suits you best in any case, including the refund of the paid amount.

If we are unable to offer you the same product and there is no possibility or worth the possibility that we offer you to get it again, you could have two options: provide the customer with no increase in price, a product from similar characteristics or higher quality, or the money refund.

Limitation of Liability

The possession of weed seeds in Spain does not constitute an offence (Vienna Convention of 1961). The cultivation of cannabis may be subject to administrative and criminal penalties (Article 25.1 of the Organic Law for the Protection of Public Safety and Article 368 of the Criminal Code).

We ship all our seeds with the restriction that they are not used for you or by third parties against the law, Experiencia Natural SL does not propose to induce anyone to act against the law. With this we explicitly point out that anyone who buys our seeds is responsible for their future actions. The descriptions of these seeds and other products for sale on this website are taken from companies and specialized books written in countries where the law does not prohibit the use of certain psychoactive substances (such as Spain), this means that the fact that some descriptions make allusions to their effects after consumption in NO EVENT means that you can consume them, is mere information since these products are sold only for collection, medical and therapeutic use, to students of botany, naturalists,souvenir of Spain, etc.. If they are used for human consumption it will always be under the sole responsibility of the purchaser and on this fact Experiencia Natural SL declines all possible responsibility.

Unfortunately, the regulation and export of marijuana seeds often varies from country to country. For this reason, we strongly advise you to ask for information about the regulations that apply in your country and to comply with them. Experiencia Natural Grow Shop only sells products that are legal in Spain. However, in some countries some of these products may be illegal. Experiencia Natural Grow Shop does not want to break any laws of any country. The policy is not to ship a product to a country where it is illegal or offensive. However, it is impossible for us to keep up to date with the status of legislation in many countries. This means that Experiencia Natural SL assumes no responsibility whatsoever. Therefore, the customer is asked to check whether the products are legal in his country. The customer is solely responsible for the consequences of placing an order for a product that is not legal in the country of destination. All legality issues, including undeliverable shipments and customs are the responsibility of the buyer. If you are in doubt, you should consult an attorney.

All texts appearing on this website are original and based on information from manufacturers or public online sources. No copying or reproduction of all or any part of them is permitted, all texts are registered with Safecreative under license.

Liability disclaimer

When placing the order, all responsibilities regarding the shipping and legality of the order are accepted. If in doubt, consult an attorney. Products that are illegal in the customer's country should not be ordered. The company will not answer questions about legal issues. We make no claims about the legal status of the products we sell. Products sold should not be abused in any way. You should not place an order if you are a minor. By purchasing these products, you agree to all of the terms of this disclaimer. Experiencia Natural SL does not advocate for the violation of any law.

Jurisdiction

Experiencia Natural SL reserves the right to take any civil or criminal action it deems appropriate for the improper use of its website and its contents or for any breach of these conditions.

The relationship between the user and the provider is ruled by current regulations and aplicación in the spanish territory. In the case that any inconvenience arise, the parties involved may submit their conflicts to arbitration or resort to the ordinary jurisdiction, in compliance with the rules on jurisdiction and competence in this respect. The city of Ourense is the tax domicile for any civil or criminal action of Experiencia Natural SL.

EMBARGOED COUNTRIES

Algeria, Afghanistan, Argentina, Bahrain, Bangladesh, Egypt, Germany, Indonesia, Yemen, Iran, Iraq, Kuwait, Lebanon, Malaysia, Omar, Palestine, Qatar, Saudi Arabia, United Arab Emirates, United States.

If you believe we have mistakenly included your country in an embargo, please inform us as soon as possible in pedidos[at]semillas-de-marihuana.com. If you can convince us that the product is legal in your country, we will change the embargo and send you the order.

Comments

Created On sábado, junio 4, 2016 Posted By gornzalo ariel rivas Comment Link
hola,hice unos pedidos,cuando voy a verificaer en el carrito para compravar lo que estaba por comprar no estaba mas,lo que quiero saber es si al hacer el pedido nueva mente no me van a mandar dos veces lo mismo y cobrar el doble por el error que se produjo
Created On domingo, mayo 22, 2016 Posted By kevan reyes alfaro Comment Link
hola, quiero saber como llegaría el paquete si es bastante discreto, gracias por su atención.
Created On domingo, abril 17, 2016 Posted By Víctor Manuel Benitez Comment Link
Hola, aún hacen los envíos para México?? Me interesa...! Gracias.
Created On martes, abril 12, 2016 Posted By fermando Comment Link
saludos amigos, hace unas semanas recibí mis semillas, el detalle fue que una no germinó fue la lavender de dutch passion. podrían ayudarme por favor
Created On lunes, abril 4, 2016 Posted By Damian Comment Link
Hola, estoy evaluando la posibilidad de comprar un kit completo y me señala que las 10 semillas de regalo son únicamente KAYA 47. Hay posibilidad de cambiar esto y elegir las semillas? Serían todas autoflorecientes. Saludos y gracias!
Created On jueves, enero 28, 2016 Posted By Heriberto Peralee Comment Link
Quisiera saber si hay algún inconveniente al enviarme unas semillas si no es legal en mi país, mientras no sea utilizada por terceros para fines inapropiados.
Created On jueves, enero 14, 2016 Posted By Leo Comment Link
Hola. Envios a Uruguay montevideo hacen? Y mas o menos cuanto se tarda en llegar las semillas? De ya muchas gracias!!!
Created On sábado, noviembre 21, 2015 Posted By sergio adrian Comment Link
quisiera saber si hay otra foma de abonar la compra desde argantina ciudad de buenos aires y forma de envio
Created On viernes, octubre 9, 2015 Posted By leonardo Comment Link
Hola quisiera saber si hacen envíos a argentina , y de que forma ya que no esta legalizada todavía, gracias
Created On sábado, agosto 22, 2015 Posted By Fabricio Ramirez Comment Link
Hola chicos, compro por primera vez en la pagina por recomendación de 2 amigos que ya son clientes, la semilla de regalo que sea "auto"... y la forma de envío que sea lo mas discreta posible. muchas gracias
Showing 1 - 10 of 18 items

Leave your comment

Call us

(+34) 988 222 327

Newsletter

Receive offers and gifts.

Privacy Policy.